FAQs
How Can We Help You?
Browse through our frequently asked questions or contact us for personalized assistance
We offer comprehensive relocation services including:
- Household relocation (local and long-distance)
- Office and commercial moving
- Vehicle transportation (car and bike)
- Packing and unpacking services
- Storage and warehousing facilities
- Loading and unloading assistance
- Insurance coverage
Getting a quote is easy! You can:
- Fill out our online quote request form
- Call us directly at our customer service number
- Request a home survey for accurate estimation
- Email us your requirements
We recommend booking at least 7-10 days in advance for local moves and 15-20 days for long-distance relocations.
However, we also accommodate last-minute requests based on availability. Peak moving seasons (summer and month-end)
require earlier booking.
Yes, we operate 7 days a week including weekends and most public holidays. Our customer service is available
24/7 to assist you. Weekend moves may have slightly different pricing due to higher demand.
We provide services across all major cities in India including Delhi NCR, Mumbai, Bangalore, Pune, Hyderabad,
Chennai, Kolkata, Ahmedabad, and many more. We also handle interstate relocations across the country.
Our pricing depends on several factors:
- Distance of the move (local or long-distance)
- Volume and weight of goods
- Packing requirements and materials needed
- Additional services (unpacking, storage, etc.)
- Access and special handling requirements
- Time of year and day of week
No, we believe in complete transparency. All charges are clearly mentioned in our quotation. There are no hidden
fees. Any additional services requested during the move will be discussed and approved before implementation.
We accept multiple payment methods for your convenience:
- Cash payments
- Bank transfers (NEFT/RTGS/IMPS)
- Credit and debit cards
- UPI payments
- Cheques (for corporate clients)
Yes, we offer special rates for:
- Corporate and bulk relocations
- Off-season moves
- Repeat customers
- Referral programs
- Senior citizens and military personnel
Yes, we provide all necessary packing materials including:
- Corrugated boxes of various sizes
- Bubble wrap and packing paper
- Thermocol and foam sheets
- Wooden crates for fragile items
- Stretch film and packing tape
- Specialized materials for electronics and artwork
Yes, you can choose to pack your belongings yourself. However, please note that items packed by customers
may not be covered under our insurance policy. We recommend professional packing for fragile and valuable items
to ensure maximum protection during transit.
Fragile items receive special attention:
- Multiple layers of bubble wrap and packing paper
- Individual wrapping for each piece
- Wooden crates or reinforced boxes
- Foam padding and cushioning
- Clearly marked "FRAGILE" labels
- Separate loading and careful placement in vehicle
Yes, our team is trained in furniture disassembly and reassembly. We carefully dismantle large furniture pieces
for safe transportation and reassemble them at your new location. We keep all hardware organized and labeled to
ensure proper reassembly.
Yes, we offer comprehensive insurance coverage for your belongings. Insurance can be purchased as an add-on
service. We work with reputed insurance companies to provide coverage against damage, loss, or theft during
transit. The insurance cost is typically 2-3% of the declared value of goods.
Our insurance coverage includes:
- Damage during packing, loading, or unloading
- Loss or damage during transit
- Accidental damage
- Theft or burglary
- Natural calamities (based on policy terms)
To file a claim:
- Report any damage or loss immediately upon delivery
- Document the damage with photographs
- Fill out the claim form provided
- Submit required documents (invoice, packing list, photos)
- Our team will assist you throughout the claim process
Insurance is not mandatory but highly recommended, especially for long-distance moves or when transporting
valuable items. While we take utmost care in handling your belongings, insurance provides additional peace of
mind and financial protection against unforeseen circumstances.
Still Have Questions?
Can't find the answer you're looking for? Our customer support team is here to help you 24/7.
Call Us
tel:+91 9954278214
Email Us
arccargomovers9@gmail.com
Live Chat
Available 24/7